Terms & Conditions

MAD Custom uses text messages to respond to enquiries about automotive customization work, including wheels and tires, suspension, vinyl wrap, paint protection film, detailing, upholstery, window tint, exhaust and bespoke builds. Messages relate to quotes, appointment times, progress updates on a vehicle in our care, and occasional service reminders.

We operate from Florida and Puerto Rico. Messages are sent by us or by a messaging provider acting on our behalf.

You must be 18 or older to give consent to receive text messages from us. By providing a mobile number you confirm that you are at least 18 and that the number belongs to you or that you are authorised to use it.

When you enter your mobile number on one of our forms and submit it, you are agreeing to receive text messages from MAD Custom about your enquiry or booking.

We do not sell or rent your mobile number, and we do not share it with anyone for their own marketing.

You can stop the messages at any time. Reply STOP to any text you receive from us. We will send one confirmation message and then stop sending you texts.

You can also ask us to remove your number by emailing [email protected] or calling +1 689-367-4674.

If you change your mind after opting out, reply START to resume messages, or submit a form on this site again, or simply ask us next time you speak to us.

Reply HELP to any of our messages and you will receive our contact details. You can also reach a person directly:

• Phone: +1 689-367-4674
• Email: [email protected]

Message frequency varies and depends on your enquiry. A quote conversation may involve several messages in a day, while a service reminder may arrive only occasionally.

Message and data rates may apply. Any charges come from your mobile carrier under your own plan, not from us. Check with your carrier if you are unsure what your plan includes.

Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier, your device and your signal, none of which we control. If you are expecting a message from us and it has not arrived, please call us.

Information you give us through a form or a text message is handled as described in our Privacy Policy. In short, we use it to answer your enquiry and carry out the work you ask for, and we do not sell it.

We may update these terms as our services or the messaging rules change. The date at the top of this page shows when it was last revised. Continuing to use our forms or messaging after a change means you accept the updated terms.